M&E Cleaning Services ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a free estimate, or use our cleaning services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or submit your information.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data You Provide: Name, phone number, email address, home or service address, property details (bedrooms, bathrooms, square footage), and any notes you provide when requesting an estimate or booking a cleaning.
- Automatically Collected Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs. This data helps us understand how visitors use our website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience, analyze site traffic, and support advertising campaigns, including Google Ads. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide accurate cleaning estimates and schedule services.
- Communicate with you about appointments, quotes, and service updates.
- Improve our website, services, and customer experience.
- Deliver personalized advertising and measure campaign performance, including through Google Ads and Google Analytics.
- Prevent fraud, enforce our terms, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Trusted third parties that help us operate our website, manage advertising, send emails, or process payments. These providers are contractually required to protect your data and use it only for the services they provide.
- Advertising Partners: Platforms such as Google Ads to show relevant ads and measure their effectiveness. Their use of data is governed by their own privacy policies.
- Legal Authorities: When required by law, subpoena, or to protect our rights, safety, or property.
4. Google Ads and Analytics
We use Google Ads and Google Analytics to understand how visitors interact with our website and to deliver advertising that may be relevant to you. Google may use cookies and similar technologies to collect information about your visits to this and other websites. You can learn more about Google's privacy practices at https://policies.google.com/privacy and opt out of personalized advertising at https://adssettings.google.com.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have the right to:
- Access, update, or delete the personal information we hold about you.
- Opt out of marketing emails by clicking the unsubscribe link in any email.
- Disable cookies through your browser settings, though this may affect site functionality.
- Opt out of targeted advertising via the opt-out tools provided by advertising partners.
To exercise your rights, contact us using the information below.
7. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- M&E Cleaning Services
- Gainesville, GA
- Email: info@mecleaningservices.com
- Phone: (678) 283-5187